General Terms and Conditions
Article 1: Definitions
In these general conditions, the following terms are understood as:
Article 2: General
Hypnotherapy Korea provides advice to the client through online sessions unless otherwise agreed. Any change of the time and date will be communicated immediately to the client.
Article 3: Basis
Hypnotherapy Korea can advise and guide the client either personally or upon referral by a doctor. In the latter case, Hypnotherapy Korea will keep the referring doctor informed. Client data will not be shared with third parties without the client’s and the doctor’s consent. By using our services, you agree to the processing of your personal data and any audio/video recordings of sessions for the services requested.
Article 4: Collected Personal Data
Your privacy is very important to us. We do our utmost to protect your data. To deliver and ensure our services, we need some of your personal data. Hypnotherapy Korea processes this data because you use our services and/or because you provide it to us. This also applies to audio and video recordings of sessions.
We use this data for the following purposes:
• Providing and invoicing our services;
• Sending our newsletters, provided you have signed up for them;
• Processing your order and informing you about its progress;
• Storing customer data in our database to execute the agreement between you and Hypnotherapy Korea and to comply with legal retention periods, such as tax retention obligations;
• Taking measures to improve the quality of our services;
• Providing information or offers;
• If you wish, you can access all the data I record and store. Information about this can be requested during your visit to our practice. Others do not have access, and you also have no access to the files of others.
• Currently, the data is only accessible to me as a care provider. This is in accordance with the GDPR (General Data Protection Regulation).
Article 5: Prevention
If the client is unable to attend the scheduled appointment at the practice address, they must notify Hypnotherapy Korea as soon as possible. For appointments on the day after a Sunday or recognized public holidays, the 24-hour notice period starts at 6:00 PM on the previous working day (for a Monday, this is Friday at 6:00 PM).
Article 6: Pricing
Before starting treatment, Hypnotherapy Korea will notify the client orally or in writing or through the website https://hypnotherapykorea.com of the applicable rates, including VAT or other legal levies if applicable. Price increases may occur due to unforeseen circumstances after the agreement is made. Annually (January 1), a change in rates can be implemented.
Article 7: Intellectual Property
Hypnotherapy Korea retains all rights to any advice, plans, documents, images, or related information and expertise, even if costs have been charged or improvements are made later, whether at the client’s request or not. These materials may not be copied in whole or in part, nor shared or made known to third parties, nor used outside the intended purpose provided by Hypnotherapy Korea, without written permission.
Article 8: Payment
Payment should be made by credit card, PayPal or bank transfer. The client receives an invoice for the sessions. Payment must be made before the first session. If not, Hypnotherapy Korea can refuse to have a session with the client.
Article 9: Non-Performance of Services
Hypnotherapy Korea has the right to suspend scheduled sessions if unforeseen circumstances, such as illness or factors beyond its control, occur. If performance becomes permanently impossible, the agreement can be dissolved for the unfulfilled part. Neither party is entitled to damages.
Article 10: Liability
The advice and/or guidance of the hypnotherapist is inherently result-oriented without guaranteeing any results.
The hypnotherapist excludes all liability for damage, injury, or illness arising from or related to the client’s follow-up of advice provided by Hypnotherapy Korea, unless there is intent or gross negligence on the part of Hypnotherapy Korea. It being understood that compensation is only applicable for damage for which Hypnotherapy Korea is insured.
The following limitations must be observed. Business damage, loss of income, and the like, regardless of the cause, are not eligible for compensation.
Hypnotherapy Korea is never liable for damage caused by intent or gross negligence by third parties. If Hypnotherapy Korea’s insurer does not proceed with a payout for whatever reason, Hypnotherapy Korea’s liability at all times will be limited to a maximum of twice the rate of one session. Hypnotherapy Korea is not responsible or liable for the consequences of incorrect information resulting from an unknown and/or undisclosed health aspect. By accepting advice and guidance from Hypnotherapy Korea, the client acknowledges these general conditions and is aware that Hypnotherapy Korea is not a doctor, medical specialist, or recognized medical caregiver, and in practice does not provide medical care like a general practitioner, specialist, or other regular healthcare providers. The client is aware that this work is complementary to recognized healthcare disciplines.
The sessions with Hypnotherapy Korea are not a substitute for treatments by a doctor and/or specialist. The client is informed that the sessions with Hypnotherapy Korea can never include diagnoses and that diagnoses can only be made by the client’s regular doctor and/or specialist. The client understands that the services of Hypnotherapy Korea are voluntarily accepted without guarantees. The client has been clearly informed by Hypnotherapy Korea that they do not stop their medical treatment(s) or prescribed medication without the supervision of their treating GP, doctor, and/or specialists.
The client understands that coaching and hypnotherapy are not a substitute for medical care or mental health services. The client will continue or have their current medical treatment, including medications, at their own risk, and understands that Hypnotherapy Korea cannot and will not give advice on taking or stopping medications.